Family Liaison Officer


Libby Wilmshurst

Who am I?

My name is Libby Wilmshurst; I am the Family Liaison Officer (FLO) at St. Mark’s CEP School.

What do I do and how can I help?

My role is to provide support and information to families with children at the school. I would like to stress that I am here to support parents and carers as well as children. I am available for informal chats, drop-ins, appointments and if needed home visits, so please feel free to come up and say hello.

I offer support and advice on a whole range of issues that may be impacting on parent, carer’s or child’s well-being at school or home.

An integral part of my role is linking families with other agencies, both statutory and non-statutory such as School Nurses, Education Welfare Service, Citizens Advice Bureau, Counselling Services, etc.

In addition I also work with families to ensure that their children attend school regularly, when the need arises I will link in with the Education Welfare Officer and work closely with them to improve individual and whole school attendance.

I also support children through 1:1 chats as and when needed or periodic catch-ups.

If you think I can help in anyway, even if it is simply to provide a listening ear on a bad day, please feel free to contact me. Anything discussed will be treated in confidence, with the exception of matters relating to Child Protection concerns.  Whilst I may not always be able to help directly, I will always do my best to put you in contact with someone who can. If necessary, I can provide on-going support.

When am I at St. Mark’s?

My working hours at St. Mark’s are Monday and Thursday 8:30am till 4:30pm.

How can you contact me?

I can normally be found at the Playground at drop-off and pick-up times, please feel free to come say hello. I can also be contacted via the school office on 01892 525402, directly by mobile on 07549980841 or by email to My email account is only accessed by me and therefore is confidential.